"Just opened my three of my four new wool carpets from Designer Carpet Outlet and had them laid. They are absolutely beautiful, high end, quality carpets. They are 'smooth as silk' to hoover and have no 'nap' - so when hoovered they stay looking pristine when someone walks on them. They have cost me (including couriers costs) only a third of the Carpet Right quote for a much inferior polythingy carpet which had me shocked at how poor quality it was and even then was still out of my price range! Service was a perfect non pushy, friendly contact for all my questions. I was a little concerned at buying carpets over the internet. But he put the time in to answer all my queries and requests, contacted an amazing courier team for me and even let me know when they discovered a 'line fault' in one of my carpets - sending me photos, descriptions and offering a refund or discount before dispatching them. The colours 'on screen' were 'bang on' - actually I would say even more sumptuous in real life. I By the way I still can't find the 'line fault' in real life! I can recommend them completely - and I am a pretty high maintenance shopper. I got bargains and am chuffed."